Tri-County Mental Heath Services

Quality Survey Shows Positive Results

Your feedback is valuable to us at Tri-County Mental Health. We are committed to continuous quality improvement and collect outcomes data for all of our departments. The following are just some of the results of the data we collected during Fiscal Year 2009.

· 93% of consumers receiving adult case management services reported that they liked the services they were receiving through Tri-County.

· 96% of families receiving children’s intensive in-home services reported that they were satisfied with the program overall.

· 94% of families whose children attend our youth day program reported satisfaction with the program.

· 92% of at-risk children were able to remain in their home while receiving our children’s community based services.

· 97% of consumers who received an initial intake through Tri-County reported that they were hopeful the services they were being referred to would help them with their problems.

· 99% of consumers reported that they were satisfied with the intake process.

· 94% of consumers receiving outpatient therapy reported that they were better at handling daily life as a result of therapy.

· 99% of consumers receiving outpatient therapy reported that their therapist understood their problems, needs, and goals.

· 97% of consumers participating in our outpatient substance abuse treatment programs reported that they were treated with dignity and respect.

· 83% of consumers who received services through our drug court programs successfully completed the program.

· 100% of consumers receiving compulsive gambling services reported that they were satisfied with the services they received.

If you have questions about our outcomes program, please contact the Quality Improvement Department at (816) 468-0400.

Tri-County Mental Health Services, 3100 NE 83rd St., Suite 1001, Kansas City, MO 64119-9998
Telephone: (816) 468-0400 Fax: (816) 468-6635 • 24-Hour Emergency Service Crisis Line 1-888-279-8188
Contact Us